Auto Body Association or Rhode Island Authority

Although we greatly help consumers and businesses through information and business self-regulation, we are not a government agency, nor do we have law enforcement powers.

• We cannot force a business to do what the customer wants, although most businesses work with us to ensure customer satisfaction;
• We do not have legal authority, nor do we provide legal services. We can inform you of applicable laws and refer you to legal assistance;
• We cannot help either party involved in a dispute break a legal contract; however, we will attempt to assist if misrepresentation or fraud is involved;
• We do not make recommendations or endorsements, but can provide you with a list of shops that have pledged to follow ABARI standards;
• We do not appraise repairs or pass judgment on the price charged for services, however, we can process complaints regarding misrepresentation in these areas.